12.14Why Salesforce unique External IDs are valuable
Suppose two Mule workers both simultaneously perform:
Upsert C001
Salesforce can enforce uniqueness on the External ID.
Now the race is handled by the downstream system rather than by fragile Mule-side logic.
That is much safer than:
Mule Query
↓
record not found
↓
Create
because both workers could query before either creates.